Get In Touch
Have a question about an order, a product, or just need help? We’re here for you. Our team responds to every message personally — no automated replies, no runaround.
Customer Service Hours
Monday through Friday, 9:00 AM to 6:00 PM (Eastern Time)
Same-Day Dispatch Cutoff
Orders placed before 5:00 PM PT Monday–Friday are dispatched the same business day (subject to payment verification and stock availability).
contact@kitsio.shop
We aim to respond within 1–2 business days.
Phone
(+1) 415-711-8691
Mailing & Return Address
52166 Netherlands Road
Clarksburg, CA 95612
United States
Important: For return requests, you must contact us first at contact@kitsio.shop to receive a return authorization. Do not send items to this address without prior approval.